Plan ahead – For mail or correspondence that requires a deadline, the Postal Service encourages consumers to plan ahead and send their mail early.With new service standards being implemented on October 1, USPS offers these tips for consumers: The service standard changes that we have determined to implement are a necessary step towards achieving our goal of consistently meeting 95 percent service performance. The service standard changes are part of our balanced and comprehensive Delivering for America Strategic Plan and will improve service reliability and predictability for customers and enhance the efficiency of the Postal Service network. By doing so, the Postal Service can entrust its ground network to deliver more First-Class Mail, which will lead to greater consistency, reliability, and efficiency that benefits its customers. The Postal Service will increase time‐in‐transit standards by 1 or 2 days for certain mail that are traveling longer distances. Standards for single-piece First-Class Mail traveling within a local area will continue to be two days. Most First-Class Mail (61 percent) and Periodicals (93 percent) will be unaffected by the new service standard changes. These new service standards will increase delivery reliability, consistency, and efficiency for our customers and across our network. Service standards are delivery benchmarks for how long customers can expect for USPS to deliver different types of mail from origin to destination - Point A to Point B.On October 1, the Postal Service will implement new service standards for First-Class Mail and Periodicals. For the remaining 32 percent, average delivery time would increase one or two days.Ī service standard is the number of days between the acceptance and delivery of a piece of mail that the Postal Service considers to be timely delivery.
Four percent will be upgraded from a three-day to two-day service standard.
Most First-Class Package Service volume - 64 percent - would not be affected by the change. More packages would travel by surface transportation and the use of costly air cargo carriers would be reduced in favor of more cost-effective commercial air carriers for deliveries to Alaska, Hawaii and offshore territories. “By implementing the elements of our 10-year plan, we will deliver the consistent, reliable service that the American people and our customers expect and deserve and grow package volume, spurring revenue growth that can be invested back into the Postal Service.” “Modifying select service standards is a key growth element and enabler of our 10-year plan, contributing to our top goal of meeting or exceeding 95 percent on-time delivery across all product classes, including the growing package market,” said Postmaster General Louis DeJoy. The changes are in alignment with Delivering for America, the Postal Service’s new 10-year plan to achieve financial sustainability and service excellence. The new service standards, announced June 17, are designed to improve use of surface transportation, while decreasing reliance on costly and less dependable air delivery. USPS is taking additional steps to improve its service reliability by initiating the process of requesting a Postal Regulatory Commission advisory opinion on a proposal to modify service standards for First-Class Package Service. More USPS parcels would travel by surface transportation under newly proposed service standard changes.
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